To ensure that your visit to Melbourne and the experience of the ACTA Conference is as enjoyable as possible, here is a list of Frequently Asked Questions which will hopefully provide you with all the information you need.

We encourage you to read through this before you attend. Please contact us if you have a question that we haven’t answered.

Where is the Conference venue?

The Conference will be held at Melbourne Convention and Exhibition Centre (MCEC) 1 Convention Centre Pl, South Wharf VIC 3006. 

Vaccination requirements?

It is a condition of entry at the MCEC, that all attendees have a valid vaccination certificate that is displayed to event staff upon registration. Please ensure you have your certificate ready for display.

Is there parking at the venue?

Melbourne Convention and Exhibition Centre has a car park located within the Exhibition Centre. Additionally, there are secure car parks located in and around South Wharf including, South Wharf Retail Car Park, Siddeley Street Carpark, Freeway Carpark and Montague Street Carpark. 

What is the dress code for the conference?

Dress code is smart casual.

What time does the Registration Desk open?

The Registration Desk will be open on Level 2, Foyer 2.1 (Outside Melbourne Room 1) from 0730 – 1730.

Smoking

MCEC is a non-smoking venue. However, guests can smoke outside in designated areas.

How do I gain entry to the Conference sessions?

All delegates and exhibitors will be provided with a name badge, which will give you access to all sessions. Please ensure you always wear your name badge.

I have special dietary requirements – will I be served the correct food?

If you have advised KE Creative Events of any special dietary requirements (you are able to do so in the registration form), the caterers at each function have been provided these. A special buffet table will be set during the day for special diets. If you are unsure, please see the staff at the Registration Desk.

Will there be internet available?

Free wireless internet access is available for the duration of the Conference. The password and login details will be available closer to the Conference.

PLEASE NOTE:  The internet is not to be used to view or download any illicit material, including movies, music etc.

Where can I find a list of delegates who are attending the conference?

A delegate list will be available to view on the conference App. Printed delegate lists will not be available at the conference. If you had selected privacy required when completing your registration form, your name will not appear on the list.

How will I know if there have been any changes to the program?

Any changes to the conference program will be announced during housekeeping notices each morning. There will also be important alerts made via the conference App. You may also check with KE Creative Events staff at the Registration Desk.

Mobile Phones

As a courtesy to other delegates, please ensure that all mobile phones are turned off or in silent mode during all sessions.

Photographs, videos, recording of sessions

Delegates are not permitted to use any type of camera or recording device at any of the sessions unless written permission has been obtained from the relevant speaker.

COVID-19 safety measures

Your safety is our priority and COVID-19 safety measures will be in place throughout the event. In line with government advice, we recommend all attendees take a Rapid Test before attending and would ask anyone feeling unwell to stay at home.

CLICK HERE for full details of COVID-19 safety measures being taken at the venue. 

Accident or loss

The members of the Conference organising committee and KE Creative accept no liability for personal accident or loss, or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Neither do we accept liability for any equipment nor software brought to the Conference by delegates, speakers, sponsors or any other party.

Please protect your personal property. Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a conference name badge. Advise KE Creative Staff if this does occur.

Disclaimer

KE Creative Events reserves the right to amend or alter any advertised details relating to dates, program and speakers if necessary, without notice, because of circumstances beyond their control. All attempts have been made to keep any changes to an absolute minimum.